All FranklinCovey products carry an unconditional guarantee against any defect in craftsmanship for 120 days. If any of your items were damaged in transit or suffer from a manufacturing defect we will simply replace them at no cost. Just call our Customer Service line at 1.800.654.1776. We'll provide a method of return for the damaged/defective items and expedite a replacement promptly.If you have a binder that is no longer under warranty, you may be able to have it repaired at a shoe or luggage repair shop.

Hello. You can visit our Blanked and Lined Forms and click on Pocket to see all lined pages options we offer in Pocket size.

Hello. With any binder, when you first purchase it, it may be slightly stiff and not lay perfectly flat. However, with time and use it should relax and lay flat.

Hello. You can order replacement rings by calling our call center at 1-800-654-1776. They are $12. This price includes shipping.

Hello. Two black page lifters are included with every binder but our Planner Love collection. If you need additional lifters you can call our customer service at 1-800-654-1776.